Criticism puts others on the defensive, hurts self-esteem and builds resentment. Criticism is futile.People are most interested in themselves. If you share that interest, they will respond. If you talk to people about themselves, they will keep listening and listening.If you know nothing of their interests, try to ask intelligent questions about their interests. Perhaps ask for the story of how they developed those interests. It is easier to take criticism after we’ve heard some praise. Look for things done well before calling attention to failings.Follow up sincere praise with an “and” rather than a “but” before delivering criticism. Otherwise, your praise may seem contrived and artificial.
All of these tips will be very helpfull in the business world, and they can help you with your friendships in the future.
